Contact Us
— Contact —
We answer every email
personally.
No bots. No ticketing system. A real person reads every message — usually within four hours.
The fastest way to reach us is email. One inbox. One team. A real human response, usually the same day.
— Direct line —
support@tonebound.com
Order questions. Product help. Returns. Wholesale. Press. Partnerships. Every enquiry — one inbox, one team.
Response times.
Most messages answered within four hours, Mon–Fri, 09:00–18:00 UTC. Weekend messages answered first thing Monday. We do not outsource customer service — every reply comes from someone on our small team.
If you already have an order, the fastest path is to log in to your account. Tracking, returns, and invoices are all there.
Do not wait.
Begin the ritual.
Start with the 128 Hz hero fork. Felt as much as heard.
Shop the 128 Hz Fork